Webstore Privacy Policy

Webstore Privacy Policy

Last updated: August 20, 2024

This Privacy Policy describes how the Second Nature Brands family of companies, which includes Kars Nuts, Second Nature Snacks, Sanders Candy®, Brownie Brittle, Sahale Snacks (collectively, "Sanders Candy", "we", or "us") collects, uses, shares, and protects personal information.

If you visit or make a purchase through one of our websites (the “Second Nature Brands Sites"), please note that the Second Nature Brands Sites is powered by our online partner, WorldPantry.com®. The Second Nature Brands Sites currently include karsnuts.com, secondnaturesnacks.com, sanderscandy.com, browniebrittle.com, and sahalesnacks.com. Any information collected through the Second Nature Brands Sites will be subject to this Privacy Policy as well as the World Pantry Notice at Collection.. We may update this Policy from time to time, as specified in the "Changes to This Privacy Policy" section below.

California, Colorado, Connecticut, Florida, Indiana, Iowa, Kentucky, Montana, Oregon, Tennessee, Texas, Utah and Virginia state laws confer certain rights relating to personal information or data to their residents. If you are a resident of one of these states or any other state that has enacted privacy laws, please also see our state law section in this Policy located below For California residents, please click here. For residents of Colorado, Connecticut, Florida, Indiana, Iowa, Kentucky, Montana, Oregon, Tennessee, Texas, Utah, Virginia or any other state that has enacted privacy laws, please click here.

YOUR CONSENT

Please review this Policy periodically. You should read this entire Policy before submitting information, including personal information, to us in any form. Whenever you submit personal information to us, you consent to the collection, use, disclosure, transfer, and storage of that information in accordance with this Policy.

We may make full use of all information that is de-identified, aggregated, or otherwise not considered personal information under applicable privacy laws.

COLLECTION OF INFORMATION

  1. We collect information about you in a variety of ways depending on how you interact with us and our websites, mobile applications, and services, (our “Online Services”) including: from you when you voluntarily submit information directly to us;
  2. using automated technology, including when you visit the Second Nature Brands Sites, social media platforms, or interact with our electronic advertisements or communications; and
  3. using third-party sources including but not limited to our brand partners and their shopping sites, service providers, analytics providers, or through social media and other websites or services we interact with.

The types of information we may collect about you include:

  • Contact Information: We collect information you provide when you utilize our Online Services, place an order, purchase a product, request newsletters or reminder services, make an inquiry, post a customer review, or enter one of our contests or promotions. Examples include your name, mailing address, telephone number, and email address.
  • Activity Information: We collect information about how you utilize our Online Services. Automated technology collects information from your computer or mobile device and includes cookies, web beacons, local shared objects, or other similar technology. More information is given below in the "Cookies and Other Technology" section below.
  • Transactional Information: When you make a purchase, we collect information about the transaction, such as credit card number and expiration date, purchase history, and other customer order information.

More information about our collection, use, and disclose of your personal information is described in the chart in Annex 1 below.

USE OF INFORMATION

We may use Personal Information about you for purposes described in this Privacy Policy or as otherwise disclosed to you through the Online Services. This includes the following:

  • To Provide You with the Online Services.
  • To process and fulfill orders, and to notify you of your order status.
  • We may use your information to process and manage your account and to streamline your experience when you visit the Online Services.
  • To communicate with you, respond to your requests for newsletters or reminder services, and to administer contests and notify you if you win.
  • We may use your Personal Information to respond to your inquiries, feedback, or requests, to provide support relating to our services and products, and to post your comments or statements on message boards or in our online forums. We may also send you communications about offerings from Second Nature Brands and our affiliated companies. We may also use your Personal Information to market to you, create and deliver personalized promotions based on your purchases and other interactions with us, and develop marketing materials. You may opt-out of marketing emails at any time by clicking the "unsubscribe" link in a marketing email.
  • Improve our business operations, properties, communities, services, the Second Nature Brands Webstore Site, and social media.
  • For Research, Development and Administrative Purposes.
  • We utilize your Personal Information to improve our Online Services and product offerings, analyze usage and interests, identify usage trends, determine the effectiveness of our promotional campaigns, and to operate and expand our business activities.
  • To provide you with a customized user experience.
  • To enforce our terms and agreements, prevent misuse and exercise our legal rights.
  • We use your Personal Information to maintain a safe, secure, and trusted environment for you when you use the Online Services, we use your Personal Information to make sure our terms, policies, and agreements with you and any third parties are being complied with. We actively monitor, investigate, prevent, mitigate, and report fraud, misrepresentations, security breaches or incidents, other potentially prohibited or illegal activities.
  • We use your information to verify your identity; comply with any applicable laws or regulations, or in response to lawful requests for information from the government or through legal process; fulfill any other purpose disclosed to you in connection with our Online Services; contact you to resolve disputes, collect fees, and provide assistance with our Online Services.

DISCLOSURE OF PERSONAL INFORMATION

We disclose personal information in the following circumstances or as otherwise described in this policy:

  • With our associated brand partners, who jointly own certain personal information collected by us.
  • With consultants, service providers, processors and contractors that we use to support our business and operations (who have agreed to keep the information confidential and use it only to provide the applicable service(s)).
  • With other companies we work with who help us gather information from you and or help us to communicate with you and assist with data analytics.
  • With other parties (including, without limitation, governmental agencies) if required to do so by law, regulation or court order; to respond to governmental and/or law enforcement requests; to comply with the legal process; to enforce our terms and conditions; to protect our operations; to protect our rights, privacy, safety or property, and/or you or others; to allow us to pursue available remedies or limit the damages that we may sustain; to identify, contact or bring legal action against someone who may be causing injury to or interfering with our (or others') rights or property; to support any actual or threatened claim, defense or declaration in a case or before any jurisdictional and/or administrative authority, arbitration or mediation panel; or in connection with disciplinary actions/investigations.
  • With an acquirer or successor-in-interest, in connection with the sale, assignment or other transfer of the business of our website or the sale, assignment, merger, reorganization, change of control, consolidation, joint venture, transfer or other disposition of all or any part of Second Nature Brands or our affiliates including any negotiation thereof.
  • To provide you with improved services, we may use aggregated or deidentified data (that is not considered personal information under the law) for research and commercial purposes.
  • Third-party companies that assist us with marketing and remarketing services.
  • Third-parties for targeted advertising purposes to show you advertisements of our products to you on third-party sites; this will require us to share your personal information unless you opt out of such sharing.
  • We may also provide aggregate statistics about our sales, traffic patterns, and related site information to reputable third parties, but these statistics are not considered personal information under the law.

RETENTION OF PERSONAL INFORMATION

We will retain your personal information (collected through offline and online methods) for as long as it is necessary for the purposes described in this Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. For more information regarding retention of personal information see Annex 1.

 

CHILDREN

We are not subject to the requirements of the Children's Online Privacy Protection Act ("COPPA"). We do not knowingly collect information from minors in the United States or elsewhere with or without the consent of their parents or guardians. If you are not 16 or older, you should not visit or use our Online Services. If you become aware that a child has provided us with personal information without appropriate consent, then please contact us using the details below so that we can take the appropriate steps in accordance with our legal obligations and this Policy.

EMAIL MARKETING

If you no longer wish to receive email marketing communications from us, you may opt-out of receiving marketing-related emails by using the unsubscribe method provided in our communications (e.g., by clicking on the "unsubscribe" link in the email to unsubscribe). Please note that unsubscribing from our promotional material will not prevent us from contacting you for other reasons, such as responses to customer service inquiries, or information about products you have purchased or about which you have requested information.

COOKIES AND OTHER TECHNOLOGY

HOW DOES THE SANDERS SITE USE COOKIES?

  • Automated technology collects information from your computer or mobile device and includes cookies, web beacons, local shared objects, or other similar technology. A cookie is a small piece of information sent by a website that is saved on your hard drive by your computer's browser. A "web beacon" is a small object or image that is embedded into a web page, application, or email and is used to track activity. They are also sometimes referred to as pixels and tags.
  • Our uses of cookies, web beacons, and similar technologies fall into the following general categories:
    • Operationally Necessary. This includes technologies that allow you access to the Second Nature Brands Sites, that are required to identify irregular site behavior, prevent fraudulent activity and improve security, or that allow you to make use of our functions such as shopping cart, saved search, or similar functions;
    • Performance-Related. This includes technologies to assess the performance of the Second Nature Brands Sites, including as part of our analytic practices to help us understand how our visitors use the Second Nature Brands Sites, determine if you have interacted with our messaging, determine whether you have viewed an item or link, or to improve the Second Nature Brands Sites;
    • Functionality-Related. This includes technologies that allow us to offer you enhanced functionality when accessing or using the Second Nature Brands Sites. This may include identifying you when you sign into our sites or keeping track of your specified preferences, interests, or past items viewed so that we may enhance the presentation of content on our sites.

HOW DO I MANAGE COOKIES?

You may refuse or accept cookies from the Second Nature Brands Sites at any time by activating settings on your browser. To find more information about cookies and for instructions on how to disable them please visit www.allaboutcookies.org or visit the help section of your browser. Most browsers are initially set to allow cookies, but also offer the option to restrict cookies or warn you of their use.

THIRD PARTY ADVERTISING AND ANALYTICS DISCLAIMERS

We and/or third parties including service providers on our behalf, may use cookies, web beacons and other similar technology, to collect information from you such as your activities using our Online Services for the purposes described in this Policy including analytics, monitoring performance, and improvement of our Online Services.

Examples of our third-party service providers to help deliver our services or to connect to our services are described below.

Google Analytics and Google Ads: We use Google Analytics to understand how our website, services, and products perform and how you use them. We have enabled the Restricted Processing of Data feature with respect to Google Analytics and Google Ads. However, if you would like to take additional precautions to opt out of Google Analytics and Ads, you can opt out of Google Analytics by installing Google's Opt Out browser add on: https://tools.google.com/dlpage/gaoptout and opt out of interest-based Google ads using https://adssettings.google.com/u/0/authenticated. To learn more about how Google processes your data, please visit https://www.google.com/policies/privacy/.

Meta Pixel and Meta Ads: We use Meta Pixel to understand how our website, services, advertisements, and products perform and how you use them. We use Meta Ads to advertise and market our services to you. We have already enabled the Limited Data Use feature with respect to Meta Pixel. To learn more about how Meta uses your data please visit https://www.facebook.com/privacy/explanation or log on to your Facebook account and access your settings. To understand more about Facebook advertising and manage your preferences please visit https://www.facebook.com/about/ads.

This Policy does not apply to, and we are not responsible for, third-party cookies, web beacons, or other tracking technologies on third party websites or which are covered by such third parties' privacy policies. For more information, we encourage you to check the privacy policies of these third parties to learn about their privacy practices.

Remarketing and Advertising Opt-out: We use remarketing services to inform, optimize, and serve ads on third-party websites to you based on your use of our Site and social media. For more information regarding targeted advertising and to opt out of sharing your information with third-party companies engaged in targeted advertising, including social networking sites visit the AdChoices website powered by the Digital Advertising Alliance (DAA) at http://optout.aboutads.info/. If you choose to opt out, you will continue to receive advertisements but they will not be tailored to your interests.

This Policy does not apply to, and we are not responsible for, third-party cookies, web beacons, or other tracking technologies on third party websites or which are covered by such third parties' privacy policies. For more information, we encourage you to check the privacy policies of these third parties to learn about their privacy practices.

DIGITAL ADVERTISING ALLIANCE

You can also opt out from companies like Google, Instagram, Pinterest, Meta and other participating companies through the Digital Advertising Alliance in the USA: http://www.aboutads.info/choices/. You can also opt out of participating companies from the Digital Advertising Alliance of Canada in Canada: http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe: http://www.youronlinechoices.eu/, or opt out using your mobile device settings.

THIRD PARTY SITES

Our Online services may provide links to other websites on the Internet through direct links or through applications such as "share" or "like" buttons, and other websites likewise may contain links to our Online Services. Unless otherwise indicated, prior to using our Online Services, or once you have completed using our Online Services, all collection and use of your information you provide is governed by the privacy policy of the other website's or social media account's operators and not by this Policy. We are not responsible for any transactions that occur between you and a third-party website or social media account. We encourage you to review the privacy policies found on such other websites, services, and applications to understand how your information is collected and used by them.

DO NOT TRACK NOTICE

Because there are not yet common, industry accepted "do not track" standards and systems, our website does not respond to Do Not Track signals. In addition, we may allow other parties to collect personal information from your activity on our website, as described in the "Information Collection and Use" section above and as described in Annex 1 below.

CHANGES TO THIS PRIVACY POLICY

We will notify you of changes to this Privacy Policy by posting the amended terms on the Online Services and providing any advance notice required by law. If you have provided us with your email address, we may also notify you of material changes to this Privacy Policy that affect your substantive rights by sending an email before the effective date of such changes to the email address you most recently provided to us. Our Privacy Policy includes an "effective" and "last updated" date. The effective date refers to the date that the current version took effect. The last updated date refers to the date that the current version was last substantively modified. We encourage you to keep the email address you provide to us current, and to promptly notify us of any changes to your email address, so that you may receive any notices we send to you regarding material changes to this Privacy Policy.

CONTACT US

If you have any questions, comments, or complaints concerning our privacy practices, or if you need to access this privacy policy in an alternative format due to having a disability, you may contact us at info@secondnaturesnacks.com, send a letter to us at KNPC Holdco, LLC dba Second Nature Brands 1200 E. 14 Mile Road, Madison Heights, MI 48071.

CALIFORNIA CONSUMERS ONLY: YOUR CALIFORNIA PRIVACY RIGHTS

This Privacy Rights Act Notice ("Notice") provides additional information to California residents whose personal information is collected by us pursuant to California law, including the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act (together with the CCPA, "CPRA"). The purpose of this section is to inform California residents from whom we may collect personal information about certain rights California affords to its residents with respect to personal information. If you are not a California resident, this Notice does not apply to you. Please visit our Privacy Policy ("Policy") for more information. Any capitalized terms undefined in this Notice have the same definition as the Policy.

RIGHT TO KNOW ABOUT PERSONAL INFORMATION COLLECTED, DISCLOSED OR SOLD AND SHARED

You have the right to request that we disclose to you the following information about personal information we collect from you:

  • Categories of personal information collected;
  • Categories of sources of personal information collected;
  • The business or commercial purpose for collecting or selling personal information;
  • The categories of third parties with whom we share personal information;
  • the categories of personal information that we have sold, and for each category identified, the categories of third parties to whom we have sold that particular category of personal information;
  • the categories of personal information that we have disclosed for a business purpose, and for each category identified, the categories of third parties to whom we have disclosed that particular category of personal information; and
  • the specific pieces of personal information we have collected about you.

REQUESTS TO KNOW

To make a request for any of the information set forth above (a "Request to Know"), please submit a verifiable consumer request pursuant to the instructions below. You may only make a Request to Know twice within a 12-month period. We will acknowledge your Request to Know within 10 business days and will attempt to respond substantively within 45 calendar days. There may be circumstances where we will need an additional 45 calendar days. If we need additional time, we will provide you with notice and an explanation of the reason why we need more time. The Request to Know must provide sufficient information to allow us to verify that you are the person about whom the personal information was collected, sold or disclosed and must contain sufficient detail to allow us to properly understand, evaluate and respond to your request. If we cannot verify your identity, we will not be able to respond to your request. You can make a Request to Know the personal information we have about you in the following ways:

  • You may make a request here.
  • You may make a request here: info@secondnaturesnacks.com
  • You may also make a request by phone by contacting us at 800-527-6887.

Once we receive your Request to Know, we will begin the process to verify that you are the person that is the subject of the request (the "Verification Process"). The Verification Process consists of matching identifying information provided by you with the information we have about you in our records. You will be asked to provide us with two or three pieces of information that will help us to verify your identification.

INFORMATION COLLECTED

In the preceding 12 months, we have collected the categories of personal information about California consumers as described in Annex 1 to this Notice. To review these categories, click here.

INFORMATION SOLD OR SHARED

Although in the past we have not, we do plan on sharing personal information we collect with third parties for a business or commercial purposes, specifically for targeted advertising. You have a right to opt out of the sharing of your personal information. To exercise your right, click on the link here and complete and submit the form requesting to opt out of the sharing of your personal information.

We offer programs, benefits, and other offerings to consumers related to the collection or retention of personal information that may be deemed a "financial incentive" or "price or service difference" under the CPRA. To review the Financial Incentive Notice click here. We have disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding 12 months:

  • Personal Identifiers
  • Commercial Information
  • Internet/Network Activity
  • Geolocation Data

For information regarding the categories of third parties with whom we have disclosed these categories of personal information, please see Annex 1.

We do not knowingly sell the personal information of minors under 16 years of age.

RIGHT TO KNOW AND LIMIT USE OF SENSITIVE PERSONAL INFORMATION COLLECTED

We collect and use your Sensitive Personal Information as described in Annex 1.

We do not collect or process sensitive personal information for the purpose of inferring characteristics or for any purposes other than those specified in CPRA Regulations, Article 3, Section 7027(m).

RIGHT TO REQUEST DELETION OF PERSONAL INFORMATION

You have the right to request the deletion of your personal information collected or maintained by us ("Request to Delete"), subject to certain exceptions permitted by law. To make a Request to Delete, please submit a verifiable consumer request pursuant to the instructions below. We will acknowledge your Request to Delete within 10 business days and will attempt to respond substantively within 45 calendar days. There may be circumstances where we will need an additional 45 calendar days. If we need additional time, we will provide you with notice and an explanation of the reason why we need more time.

The Request to Delete must provide sufficient information to allow us to verify that you are the person about whom we collected the personal information and must contain sufficient detail to allow us to properly understand, evaluate and respond to your request. If we cannot verify your identity, we will not be able to respond to your request. Additionally, as permitted by law, if the information requested to be deleted is necessary for us to maintain, we will not be able to comply with your request. We will notify you if this is the case. You can make a Request to Delete in the following ways:

  • You may make a request here.
  • You may make a request here: info@secondnaturesnacks.com
  • You may also make a request by phone by contacting us at 800-527-6887.

Once we receive your initial request to delete, we will need to verify that you are the person that is the subject of the request (the "Verification Process"). The Verification Process consists of matching identifying information provided by you with the information we have about you in our records. If we cannot verify your identity, we will not be able to respond to your request. If the information requested to be deleted is necessary for us to maintain as permitted by the CCPA, we will not be able to comply with your request and will notify you this is the case.

We will retain correspondence, documents and information related to any Request to Know, Request to Delete, or Request to Opt-Out for 24 months as required by law.

RIGHT TO OPT-OUT OF SALE OR SHARING OF PERSONAL INFORMATION

As explained above and in Annex 1 of this Policy, we may sell or share your personal information. You have a right to opt out of the sale or sharing of your personal information. To exercise your right, click on the link below and complete and submit the form requesting to opt out of the sale or sharing of your personal information:

  • You may make a request here.

RIGHT TO NON-DISCRIMINATION FOR EXERCISING CONSUMER PRIVACY RIGHTS

You have the right not to be discriminated against for exercising any of your privacy rights. This includes us not: (a) denying you goods or services; (b) charging you different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; (c) providing you a different level or quality of goods or services; (d) suggesting to you that you will receive a different price or rate for goods or services or a different level or quality of goods or services; and (e) retaliating against you for exercising your privacy rights.

RIGHT TO CORRECT

You have the right to request that we rectify inaccurate information about you.

REQUESTS TO CORRECT

To make a Request to Correct, please submit a verifiable consumer request pursuant to the instructions below. We will acknowledge your Request to Correct within 10 business days and we will attempt to respond substantively within 45 calendar days. There may be circumstances where we will need an additional 45 calendar days. If we need additional time, we will provide you with notice and an explanation of the reason why we need more time. You can make a Request to Correct in the following ways:

  • You may make a request here.
  • You may make a request here: info@secondnaturesnacks.com
  • You may also make a request by phone by contacting us at 800-527-6887.

Once we receive your Request to Correct, we will need to verify that you are the person that is the subject of the request through the Verification Process. The Verification Process consists of matching identifying information provided by you with the information we have about you in our records. If we cannot verify your identity, we will not be able to respond to your request. If the information requested to be corrected is necessary for us to maintain as permitted by the CPRA, we will not be able to comply with your request and will notify you this is the case.

We will inform you of our decision to deny or grant your request.

NOTICE OF FINANCIAL INCENTIVE

We offer programs, benefits, and other offerings to consumers related to the collection, retention, or sale of Personal Information that may be deemed a "financial incentive" or "price or service difference" under the California Privacy Rights Act "CPRA"). These offerings may involve collecting Personal Information from customers who participate, including identifiers such as name, emails address, telephone number and/or other contact information necessary for subscription enrollment. We are providing you with this information so that you may make an informed decision on whether to participate in our programs. Examples of the programs we offer include:

Surveys: We may also offer our customers opportunities to participate in surveys. In exchange for participation you may be offered a financial incentive, such as a discount or a coupon. As part of these surveys we may collect Personal Information, such as your name, preferences, experiences, beliefs, opinions, and other responses to the survey questions. Participation in surveys is governed by the applicable terms and conditions for the survey, which will also describe any financial incentives associated with that survey and how to participate. The specific survey terms will be presented to you at the time of the offer. You can terminate participation at any time as will be explained in the survey terms. Our good-faith estimate of the value of your Personal Information is the value of the benefit we offer to you. We have calculated such value by using the expense related to the benefit.

Limited-Time Promotions or Sweepstakes: From time to time, we may offer incentives limited to a specific time period, such as limited-time sweepstakes, contests and other promotions. In exchange for your participation in these promotions, you may be offered a financial incentive, such as a prize. As part of these limited-time promotions or sweepstakes, we may collect your Personal Information, such as your name, email address, and phone number. Participation in a limited-time offer or promotion is governed by the applicable terms and conditions for the program (e.g., Sweepstakes Rules and Prize Acceptance Agreements), which will also describe any financial incentives associated with the promotion and how to participate. The specific terms of such offers will be presented to you at the time of the offer. You can terminate participation at any time as will be explained in the program terms. The value of your Personal Information will be disclosed in the promotion's terms.

One-Time Promotions: In addition to the programs identified above, we may also offer you one-time percentage off coupons, discounts, or other promotions from time to time, such as when you provide us your email address and agree to receive marketing emails in exchange for a one-time coupon. Such offers may not be available at all times. The specific amount and terms of such offers will be presented to you at the time of the offer. Our good-faith estimate of the value of your Personal Information is the value of the benefit we offer to you. We have calculated such value by using the expense related to the benefit.

One-Time Promotions: In addition to the programs identified above, we may also offer you one-time percentage off coupons, discounts, or other promotions from time to time, such as when you provide us your email address and/or telephone number and agree to receive marketing emails and/or marketing SMS or MMS messages in exchange for a one-time coupon. Such offers may not be available at all times. The specific amount and terms of such offers will be presented to you at the time of the offer. You can terminate participation at any time by contacting us at 800-527-6887 and for SMS and MMS messaging you can read the material terms of the program by visiting our Messaging Terms and Conditions Page. Our good-faith estimate of the value of your Personal Information is the value of the benefit we offer to you. We have calculated such value by using the expense related to the benefit.

By participating in any of the above promotional programs, you agree that the benefits are reasonably related to the value of the Personal Information collected and retained. Participation in our promotional programs is always optional, and you can terminate program participation at any time as explained in the applicable program terms. You can also contact us at 800-527-6887 unsubscribe or cancel your participation in any program.

RETENTION OF PERSONAL INFORMATION

We will retain your personal information for as long as it is necessary for the purposes set out in Annex 1 and to the extent necessary to comply with our legal obligations (for example, if we are required to retain your personal information to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

AUTHORIZED AGENT INFORMATION

You may designate an authorized agent to make a request on your behalf under the CPRA. Authorized agents can make requests under the CPRA by emailing us at email address: info@secondnaturesnacks.com. If we receive your request from an authorized agent, we may ask for evidence that you have provided such agent with either (1) a power of attorney or (2) signed permission to exercise rights on your behalf. Unless the authorized agent provides a power of attorney, we may also require you to verify your own identity directly with us and directly confirm that you gave the authorized agent permission to submit the request.

CONTACT FOR MORE INFORMATION

For information and questions about the use of your personal information or this California Consumer Privacy Section or your rights under California law, you may contact us at:

  • You may make a request here.
  • You may make a request here: info@secondnaturesnacks.com
  • You may also make a request by phone by contacting us at 800-527-6887.

CHANGES TO THIS PRIVACY POLICY

This Policy may be revised from time to time for any reason. If this Policy changes, the revised policy will include a new effective date, and we will notify you of such changes by posting the revised policy on this page. Be sure to check the Policy whenever you submit personal information to us.

PRIVACY ACT NOTICES FOR COLORADO, CONNECTICUT, FLORIDA, INDIANA, IOWA, KENTUCKY, MONTANA, OREGON, TENNESSEE, TEXAS, UTAH AND VIRGINIA CONSUMERS, ALONG WITH CONSUMERS OF OTHER STATES THAT HAVE ENACTED PRIVACY LAWS.

This Notice provides additional information to Colorado, Connecticut, Florida, Indiana, Iowa, Kentucky, Montana, Oregon, Texas, Tennessee, Utah and Virginia residents whose Personal Information is collected pursuant to the Colorado Privacy Act ("CPA"), Connecticut Data Privacy Act ("CTDPA"), Florida Digital Bill of Rights (“FDBR”), Indiana Consumer Data Protection Act (“ICDPA”), Iowa Data Protection Act (“IDPA”), Kentucky Data Protection Act (“KDPA”), Montana Consumer Data Privacy Act (“MCDPA”), Oregon Consumer Privacy Act (“OCPA”), Tennessee Information Protection Act (“TIPA”), Texas Data Privacy and Security Act (TDPSA”), Utah Consumer Privacy Act (“UCPA”) and Virginia Consumer Data Protection Act ("VCDPA"). The Notice below applies to Colorado, Connecticut, Florida, Indiana, Iowa, Kentucky, Montana, Oregon, Tennessee, Texas, Utah and Virginia residents, along with residents of other states that enact similar privacy laws. Please visit our Privacy Policy ("Policy") for more information. Any capitalized terms undefined in this Notice have the same definition as the Policy. The following rights do not all apply under each of the foregoing privacy laws.

RIGHT TO CONFIRM, ACCESS AND DATA PORTABILITY

You have the right to confirm whether or not we are processing your personal data and to access such personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another controller without hindrance, where the processing is carried out by automated means. We will respond to your request within 45 days of receipt, unless we request an extension for an additional 45 days to respond.

REQUEST TO DELETE

You can exercise this right in the following ways:

  • You may make a request here.
  • You may make a request here: info@secondnaturesnacks.com
  • You may also make a request by phone by contacting us at 800-527-6887.

Once we receive your request, we will begin the process to verify that you are the person that is the subject of the request (the "Verification Process"). The Verification Process consists of matching identifying information provided by you with the information we have about you in our records. Upon making a request, you should be prepared to provide us with information that will help us to verify your identification. If we cannot verify your identity, we will not be able to respond to your request.

INFORMATION COLLECTED

We have collected the categories of personal data as described in this Notice in Annex 1. To review these categories, click here: Annex 1.

RIGHT TO REQUEST DELETION OF PERSONAL DATA

You have the right to request the deletion of your personal data provided by or obtained about you ("Request to Delete"), subject to certain exceptions permitted by law.

To make a Request to Delete, please submit a verifiable consumer request pursuant to the instructions below. We will respond to your request within 45 days of receipt, unless we request an extension for an additional 45 days to respond. You can make a Request to Delete in the following ways:

  • You may make a request here.
  • You may make a request here: info@secondnaturesnacks.com
  • You may also make a request by phone by contacting us at 800-527-6887.

Once we receive your request to delete, we will need to verify that you are the person that is the subject of the request (the "Verification Process"). The Verification Process consists of matching identifying information provided by you with the information we have about you in our records. You should be ready to provide us with information that will help us to identify you.

RIGHT TO OPT-OUT OF SALE OF PERSONAL DATA

You have the right to opt-out of the sale of your personal data. Certain laws define the "sale" of personal data as the exchange of personal data for monetary or other valuable consideration by a controller to a third party. As explained in Annex 1 of this Policy, we may sell your personal data.

RIGHT TO NON-DISCRIMINATION FOR EXERCISING CONSUMER PRIVACY RIGHTS

You have the right not to receive discriminatory treatment for exercising your privacy rights, including by exercising the rights specified herein. As the Right to Non-Discrimination is effective across the board, there is no specific "request" that you need to make in order to exercise this right.

RIGHT TO OPT OUT OF DATA PROCESSING FOR TARGETED ADVERTISING

We may process your data for purposes of targeted advertising.

RIGHT TO CORRECT

You have the right to request that we rectify inaccurate information about you ("Request to Correct").

To make a Request to Correct, please submit a verifiable consumer request pursuant to the instructions below. We will attempt to respond substantively within 45-90 days.

REQUESTS TO CORRECT

You can make a Request to Correct in the following ways:

  • You may make a request here.
  • You may make a request here: info@secondnaturesnacks.com
  • You may also make a request by phone by contacting us at 800-527-6887.

Once we receive your request to correct, we will need to verify that you are the person that is the subject of the request (the "Verification Process"). The Verification Process consists of matching identifying information provided by you with the information we have about you in our records. You should be ready to provide us with information that will help us to identify you.

RIGHT TO OPT-OUT OF PROFILING

You have the right to opt out of the processing of your personal data for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects ("Request to Opt Out of Profiling").

REQUESTS TO OPT OUT OF PROFILING

You can make a Request to Opt Out of Profiling in the following ways:

  • You may make a request here.
  • You may make a request here: info@secondnaturesnacks.com
  • You may also make a request by phone by contacting us at 800-527-6887.

Once we receive your request, we will need to verify that you are the person that is the subject of the request (the "Verification Process"). The Verification Process consists of matching identifying information provided by you with the information we have about you in our records. You should be ready to provide us with information that will help us to identify you.

RIGHT TO APPEAL

You may have the right to appeal our decision to deny any of your privacy rights requests above. For Virginia consumers you may appeal our decision and within 60 days of receipt of your appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to the Virginia Attorney General by visiting their website, https://www.oag.state.va.us/consumer-protection/index.php/file-a-complaint.

REQUESTS TO APPEAL

You can make a Requests to Appeal in the following ways:

  • You may make a request here.
  • You may make a request here: info@secondnaturesnacks.com
  • You may also make a request by phone by contacting us at 800-527-6887.

RETENTION OF PERSONAL DATA

We will retain your personal data for as long as it is necessary for the purposes set out in the Privacy Policy and to the extent necessary to comply with our legal obligations (for example, if we are required to retain your personal data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Annex 1
Notice of Collection, Use, and Disclosure
See our full Privacy Policy here
See California Privacy Rights here
See Colorado Privacy Rights here
See Connecticut Privacy Rights here
See Virginia Privacy Rights here

Category of Information Collected

Examples

Collected From

Purposes

Disclosed to

Sold or Shared

Retention Period

Personal Identifiers

Name, mailing address, telephone number, email address, and credit card information, including credit card number and expiration date.

You when you use our Online Services in person, or on the phone), request newsletters or reminder services, make an inquiry, post a customer review, or enter one of our contests or promotions. We may also collect information from third-party sources, including our brand partners and their websites, and third-party service providers.

We collect identifiers to provide you with the Online Service, to communicate with you, for Research, Development and Administrative Purposes, to Enforce Our Terms and Agreements, Prevent Misuse and Exercise Our Legal Rights, and to Comply with Applicable Laws, as outlined above.

Consultants, service providers, and contractors that we use to support our business and operations (e.g., shipping, e-mail distribution, market research, marketing/advertising platforms/services, name and address verification, promotions management and, engaging technical support, or performing analysis who have agreed to keep the information confidential and use it only to provide the applicable services;

Third-party companies we work with who help to gather information from you or help us to communicate with you, and assist with data analytics;

Third parties (including, without limitation, governmental agencies) if required to do so by law, regulation or court order; to respond to governmental and/or law enforcement requests; An acquirer or successor-in-interest in the event of a reorganization, merger, sale, change of control, consolidation, joint venture, assignment, transfer or other disposition of all or any part of Second Nature Brands or its affiliates including any negotiation thereof;

To provide you with improved services, we may use aggregated pools of data (without personal identifiers) for research and commercial purposes; and

We may also provide aggregate statistics about our sales, traffic patterns, and related site information to reputable third parties, but these statistics are fully and permanently anonymized and do not include any personally identifiable information.

 

Y

We will retain your Personal Information for as long as it is necessary and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Commercial Information

Customer order information, purchase history, and other customer-generated information.

Y

Internet / Network Activity

IP address, information collected through cookies, browsers you used to access our Online Services, webpages viewed, time spent on webpages, links clicks, transactions entered into, site-navigation patterns, referring website addresses and other diagnostic data from your use and interaction with our Online Services.

Your computer or mobile device, through your online activities and interactions with us, including, without limitation, your purchase of products, your online activity on the Second Nature Brands Sites, and on our social media platforms or through our third-party sources. The Second Nature Brands Sites collects browser and device information (including IP address) and information collected through cookies and other similar technologies.

Analyze and track usage of our Online Services, our brand partner sites, and social media accounts; To better understand how you use our Online Services; To enhance, modify, or improve our Online Services, businesses, services, and products;

To send promotional communications or offers (unless you have requested that we not send such communications); For other marketing, research, legal, and other business purposes; and

To comply with our policies, procedures, and legal obligations, including complying with law enforcement or governmental authority requests, investigating fraudulent activity, resolving disputes, and enforcing our legal agreements and policies

Consultants, service providers, and contractors that we use to support our business and operations (e.g., shipping, e-mail distribution, market research, marketing/advertising platforms/services, name and address verification, promotions management and, engaging technical support, or performing analysis who have agreed to keep the information confidential and use it only to provide the applicable services;

Third-party companies we work with who help to gather information from you or help us to communicate with you, and assist with data analytics;

Third parties (including, without limitation, governmental agencies) if required to do so by law, regulation or court order; to respond to governmental and/or law enforcement requests; An acquirer or successor-in-interest in the event of a reorganization, merger, sale, change of control, consolidation, joint venture, assignment, transfer or other disposition of all or any part of Second Nature Brands or its affiliates including any negotiation thereof.

Y

We will retain your Personal Information for as long as it is necessary and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Geolocation Data

Location of your computer or mobile device using geolocation and other technology such as GPS, Wi-Fi, Bluetooth and cell tower proximity.

Y

Sensitive Personal Information

Personal identification numbers, including social security, driver's license, passport, or state ID card numbers; account or debit or credit card numbers; consumer's geolocation; consumer's racial origin, religious beliefs, or union membership; consumer's genetic data.

When you request newsletters or reminder services, make an inquiry, post a customer review, or enter one of our contests or promotions. We may also collect information from third-party sources, including our brand partners and their websites, and third-party service providers.

Development and Administrative Purposes, to Enforce Our Terms and Agreements, Prevent Misuse and Exercise Our Legal Rights, and to Comply with Applicable Laws, as outlined in Section 2 above.

 

N

We will retain your Personal Information for as long as it is necessary and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Business-to-Business ("B2B") Information

Name, phone number, address, email address and other contact and relationship information consistent with your role in facilitating the business relationship.

You, if you are a contact person for any of our business partners, vendors, distributors, suppliers, service providers, contractors, or other entities with which we have a business relationship or potential business relationship.

For internal purposes, including to contact you, send and receive information, and otherwise facilitate the business relationship.

We do not disclose B2B Information outside our business relationship without your consent.

N

We will retain your B2B Information for as long as it is necessary and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.