Shipping & Handling Charges
Orders are shipped exclusively via FedEx for the 48 contiguous states and via U.S. Postal Service Priority Mail for Alaska and Hawaii.
For Standard Delivery Orders Up to $60.00 $9.95 $60.01 and Over FREE* For Alaska and Hawaii Add $15.00
Our shipping & handling charges cover the expenses we incur to process, pack, and ship your order.
*FREE 1-3 Day Delivery on Orders Over $60
You will receive FREE Standard Delivery on all orders over $60. Alaska and Hawaii surcharges apply. Taxes, shipping and other charges do not apply to minimum purchase requirement. Free shipping is only valid on orders shipping to one address.
Warm Weather Shipping - Fast Ship & Cool Ship
Shipping heat sensitive products, isn't easy. You've probably seen some e-tailers eliminate these products from their online stores during the summer months or add unreasonably high surcharges to orders containing heat sensitive products.
At World Pantry we've spent the last 24 years perfecting the shipment of heat sensitive products. We've tested a myriad of insulators, cold packs and shipping speeds to guarantee you receive your products in the condition you'd expect from your favorite brand. We even store all heat sensitive products in 24/7 temperature-controlled rooms at all of our fulfillment centers.
Our algorithm-driven packaging and delivery Shipping Selector analyzes the current temperature in your geographic region and pairs that with your distance from one of our temperature controlled warehouses to recommend the best combination of Fast Ship & Cool Ship options. Our logistics team then uses that data driven directive to pick, pack and ship your favorite products. And that's the driver behind our No Melt Guarantee!
Fast Ship & Cool Ship Details
April 1 - on or about mid October: During this time period, all orders containing heat sensitive items, such as chocolate, and with transit route or destination temperatures over 74 degrees F will go through our Warm Weather Shipping protocol to ensure safe delivery.
- To minimize time in the heat, these orders will be expedited and will ship via our proprietary express delivery network where most orders will be in transit for only 1 to 2 days.
- Each order will be evaluated as to the proper combination of insulation or cold packs, if any, that are necessary for "No Melt" delivery.
- Depending on your location and travel time, we may only ship these orders on Monday, Tuesday, or Wednesday so your order will not be in transit or held at a shipping hub over the weekend. This ensures you receive the freshest product possible.
- Due to significant cost of shipping chocolate orders during this time period, a $2.99 "warm weather shipping surcharge" will be added to ALL orders with chocolate or other heat sensitive items that are shipping to destinations with temperatures above 74 degrees F. This surcharge is in addition to the Standard Delivery charges and any Alaska and Hawaii surcharges (see table above). Please understand that this surcharge is only a portion of the increment cost of getting orders to you safely.
- These orders are always covered by our No Melt Guarantee.
Our No Melt Guarantee
Our No Melt Guarantee is backed by our everyday 100% Customer Satisfaction Guarantee. When you receive your products, you can rest assured they'll arrive in optimal condition due to expedited shipping and/or the addition of Cool Ship packaging. And if on the off chance they don't, we'll do whatever it takes to make it right.
We want you to enjoy the freshest and most delicious products possible - after all, that's why you purchased from us, right?
Most in-stock orders will ship by the next business day; however please allow up to 2 business days for us to ship your order. If this is not possible for some reason, we will notify you immediately.
Most orders will be delivered within 1-3 business days after being ordered; however, please allow up to 8 business days for delivery.
Additional charges apply for Alaska and Hawaii.
Delivery is NOT available for P.O. Boxes except for Alaska and Hawaii.
Shipping to Alaska and Hawaii
Standard Delivery to these addresses is available for an extra charge of $15.00. Orders will be shipped via U.S. Postal Service Priority Mail and therefore P.O. Boxes are acceptable.
Shipping to P.O. Boxes, APO/FPO and International Addresses
Shipping to P.O. Boxes, APO/FPO and International addresses are not currently available as a standard option.
Tracking Your Package
We know you are eager to receive your order. When your package ships, we will send you an e-mail notification that contains a link to which you can track your shipment. You can also track the status of your shipment from Your Account.